can't view items in app

stanfordc
stanfordc
Community Member
in Mac

When clicking on items under Watchtower or Categories in the left sidebar, I'm not seeing them appear in the middle panel, where I see a list of all of my items. Additionally, when clicking on an item, its details don't appear in the righthand panel (screenshot attached).

This is a recent development, and I'm sure I've inadvertently changed a setting of some kind.

Thanks for any help.

1Password Version: 7.5
Extension Version: Not Provided
OS Version: OS X 10.15.5
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @stanfordc! Welcome to the forum!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Does the list refresh correctly now?

  • stanfordc
    stanfordc
    Community Member

    Thanks much, @ag_ana. I realized I forgot the first rule of tech support: Reboot the computer, which fixed it.

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @stanfordc! And thank you for the update :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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