How do I get Dropbox sync working again?

edited June 13 in iOS

Local vault synced via Dropbox NOT working.
Sync gives no error, but actual ‘sync’ does not occur.
MacBook Air shows 300 items across all Categories.
All iOS devices show 297 items across all Categories.

Licensed purchased.
No interest, at all, in a subscription.
Because I purchased a license.

On Macbook Air:
1Password Version 6.8.9 (689001)
AgileBits Store
300 items.
macOS: Catalina 10.15.5

On iPhone 11 Pro:
iOS: 13.5.1
1Password Version 7.5.2
297 items

On iPad Pro 9.7:
iOS: 13.5.1
1Password Version 7.5.2

On iPad Pro 12.9:
iOS: 13.5.1
Version 7.5.2

What is required to have 1Password sync between devices?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • @KLOC Dropbox interested a three device limit in March 2019.

    You therefore need to pay Dropbox (for a Plus, Professional or Business account) if you want to sync all four devices.

    If you're a paying Dropbox subscriber and this doesn't affect you, follow these instructions:

    Once/if you get this working (because 1Password has no control over Dropbox) you should put a very secure password on your Dropbox and use 2SV to stop hackers getting at your 1Password data. Unlike the 1Password subscription your data is only encrypted with your master password (instead of Master Password & Secret Key) which makes breaking into your data easier (but not easy).

  • Resolved. Dropbox wasn't the issue.
    Even so, I simply moved the sync to iCloud.

  • ag_anaag_ana

    Team Member

    Thank you for the update @KLOC! I am glad to hear that you got sync working again.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • ag_anaag_ana

    Team Member

    And thank you for the support here @karl001! The three device limit in Dropbox could definitely have been part of the problem here.

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