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Pixel 1 Crashes After Filling Login Credentials

Community Member


I've encountered a problem where after I use 1P to autofill the credentials to log in to a web site Android freezes and then reboots. Here's what happened.

I'm using the current version of Firefox to login to jstor.org. I clicked on a link from a news article and then visited the login screen. I tapped the name field, the 1P Autofill button appeared, I used my fingerprint to authenticate 1P, I tapped on the 1P account to use, and then the login screen was displayed with the name and password filled in. When I tried to scroll down to expose the Login button the phone didn't respond and a few seconds later rebooted.

This has happened twice, once yesterday and once today, on different sites. It doesn't happen every time I use 1P autofill to login and I can login now successfully on jstor.

Is this a known problem? How can I stop this?


1Password Version: Android 7.6
Extension Version: Not Provided
OS Version: Android 10
Sync Type: 1Password cloud


  • MikeA01730MikeA01730
    Community Member


    Never mind. Phone went downhill very fast and is now dying or dead (I'm still trying). Definitely not a 1Password problem though, it was just the canary in the proverbial coal mine.


  • ag_anaag_ana
    1Password Alumni

    Hi @MikeA01730!

    Thank you for the update! Sorry to hear about your phone though :(

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