I cannot update to 1password version 7.5

fmb

I cannot update to 1password version 7.5. My MacBookPro (Catalina Version 10.15.5) complains that the app should be closed even though it is already closed. I never had such problem with any other app than 1password.

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I cannot update to 1password version 7.5 (of 5 May 2020): My Mac (Catalina 10.15.5) complains that the app should be closed even though it is already closed.

ag_ana

Hi @fmb!

1Password mini is probably still running in your menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and see if you can complete the update?

fmb

Thanks! That's the solution!

Ben

I'm glad to hear that worked for you @fmb. On behalf of Ana you're very welcome. :)

Ben