Duplicate Passwords

Jojo2020

Is there away to go thru and get rid of duplicate entries of my passwords. I have quite a few and it will take me forever to do it manually.

peri

Hi @Jojo2020. If you have a single copy of each item in two separate vaults, it may be easy, as we can just delete one vault. Otherwise, it may not be so easy. I'd like to ask you to create a diagnostics report from your Android device:

Sending Diagnostics Reports (Android)

Attach the diagnostics to an email message addressed to [email protected].

With your email please include:

• A link to this thread: https://discussions.agilebits.com/discussion/114322/duplicate-passwords
• Your forum username: Jojo2020

That way I can "connect the dots" when I see your diagnostics in our inbox.

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

Once I see the diagnostics I'll be able to better assist you. Thanks very much!

tdktpacs

Same issue here. I have at least 8-10 duplicates and/or outdated passwords for every account. There needs to be a duplicate resolution tool ASAP!

ag_audrey

Hey @tdktpacs, we're sorry about the trouble you're experiencing with duplicates.

Could you please follow Peri's instructions above to create a diagnostic report from your Android device: https://support.1password.com/diagnostics/?android.

Please include your forum username tdktpacs instead of the one above.

Thanks in advance!