[1Password 7 Version 7.6 (70600005) 1Password Store] Installation failed. UI blurry. Mac OS 10.15.5

brianearwood
brianearwood
Community Member
in Mac

Hi,

I installed 7.6 today and the auto-installer failed when it got to the unpacking step. I logged into my account portal to download the newest version and installed it that way.

After installation, the interface is blurry as if it's not a retina app. This is true for the toolbar app as well.

Thanks for your assistance!
Brian

1Password Version: 7.6
Extension Version: 4.7.5.90
OS Version: 10.15.5
Sync Type: 1Password.com

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @brianearwood! Welcome to the forum!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Does it look better now?

  • brianearwood
    brianearwood
    Community Member

    Yes, that solved the problem. Thank you!

  • Ben
    Ben

    Thanks for the update, @brianearwood. :) Glad to hear that worked out. If there is anything else we can do, please don't hesitate to contact us.

    Ben

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