Unable to use 1P 7.5 with Safari Extension?

Tom Boucher
Tom Boucher
Community Member
in Mac

1P 7.5 keeps telling me to install the plugin, safari shows the plug in, but it doesn't do anything when I click on it.

safari 13.1.1

1P Mac 7.5 (App Store version)

1P Mac Pluging v 7.6

Mac OS 10.15.6

It's not worked for me since I had to reinstall from scratch after replacing a small SSD with a large one, installed everything fresh, but plugin never worked straight for me for some reason.

1Password Version: 7.5
Extension Version: 7.6
OS Version: 10.15.6
Sync Type: 1password

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Tom Boucher!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Does the extension work now?

  • Tom Boucher
    Tom Boucher
    Community Member

    huh, ok. That worked. weird I'd rebooted a few times so didn't think of that. Thank you :)

  • Ben
    Ben

    Thanks for the update @Tom Boucher. Glad to hear that worked out.

    Ben

This discussion has been closed.