Loss of 6 digit code message transferred to my e-mail when requested and sent

792692582412
792692582412
Community Member

When I try to set up a new account in my software accounting application, they always send me an e-mail containing a 6 digit # to verify my new account is to be secure and that I am who I am.
Over the last month or two, the transfered 6 digits e-mail has yet to arrive in my e-mail file when I there go to copy it and paste the 6 digits into the application application.
I have come to believe that 1Password is preventing that transfer by cutting the e-mail off before I can reach it.

If not, what happens to it before I can get to it?

It is driving me crazy and preventing me from establishing the new accounts.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @792692582412! Welcome to the forum!

    I have come to believe that 1Password is preventing that transfer by cutting the e-mail off before I can reach it.

    1Password is a password manager, it does not interact with your emails at all, and it certainly has no power to stop them from reaching you.

This discussion has been closed.