Master Password not recognized on IPAD IOS 13.51

SJ21
SJ21
Community Member
in iOS

Cannot login on IPAD with IOS 13.51. Password not recognized.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Master Password not recognized on IPAD IOS 13.51

Comments

  • Ben
    Ben

    Hi @SJ21

    I'm sorry to hear about the difficulty. Are you able to access your data from other devices? How are you syncing your 1Password data between your devices — do you have a membership, or are you using a 3rd party sync service?

    Please let me know. I'll be happy to help get this sorted out for you.

    Ben

  • SJ21
    SJ21
    Community Member

    Thanks, Ben. Thinkj we got it by downloading and installing 1Pass7

  • Ben
    Ben

    Okay, thanks for the update. Please do let us know if problems persist / reoccur. :)

    Ben

This discussion has been closed.