For the first time in "forever" I was asked for a 6 digit PIN (an authenticator app) (PIXEL 3)

jmjm

I have as the default, a fingerprint sign in for my phone. But today I was "forced" to enter a one time token. Why?
I did as instructed and did receive the confirming email ie

Hi, ____. Your 1Password account was just used to sign in from 1Password for Android. Pixel 3

(and then showing the country and IP address)

EDIT: I see now that 1P for Android was updated in the past 18 hours for me ie now at 7.6.1
is that why the required sign in?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

peri

Hi @jmjm. To better protect your privacy, as of our recent 7.6.1 update your 1Password account now authorizes your device using an app-specific identifier, so you'll receive a new 1Password sign-in email after updating to this version.

It sounds like you have 2FA enabled for your account, in which case it does need to be entered, after this "new" sign in.

jmjm

All good @peri. Yes I did successfully sign in after the update.

(Why didn't it prompt me for a hardware key?)

peri

@jmjm Do you have a hardware key set up as your second factor?

jmjm

Good morning @peri.

As a test, signing into 1password.com while in incognito mode, I am required to use a hardware key (while on my laptop). I am not sure what this necessarily implies re needing to use a hardware key for the above described authorization on my phone.

ashleyk

I had the same thing this morning on my Moto G6 and actually wondered if it was right, so I'm relieved to hear this was legitimate.

peri

@jmjm If you send us an email from the address you're signed up for your account with, we'll be happy to look into it.

@ashleyk Glad you found the answer here!

jmjm

Email sent @perl.

ag_ana

@jmjm:

Have you received a ticket number already?

jmjm

@ag_ana I do have a followup # and @peri has offered further assistance.

ag_ana

That's great, thank you for the update :+1: