Upgrading to 7.7.BETA-1 broke the Firefox 1Password extension

garyhooper
garyhooper
Community Member
in 1Password in the Browser

After updating to 7.7.BETA-1, Firefox 1Password Extension failed to work.
1. I restarted Firefox; still failed.
2. I uninstalled and reinstalled the extension; still failed.
3. I quit 1Password app and Firefox and restarted both; still failed.
4. Re-booted; it now works.

When I say failed, the extension displayed a window, but no entries were displayed in it. (Sorry, I lost the screenshot.)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @garyhooper!

    Thank you for letting us know about this! Do you see the same behavior after updating to 7.7.BETA-2? I wonder if you can reproduce this or if it was just a one time thing.

  • garyhooper
    garyhooper
    Community Member

    @ag_ana , I did not see it when upgrading to beta2. I had not seen it prior to 7.7.

  • ag_michaelc
    ag_michaelc

    Thanks for letting us know, @garyhooper. I'm glad the next upgrade went smoothly for you. :smile: It sounds like you did all the troubleshooting steps correctly, too, so kudos.

This discussion has been closed.