Site Won't Auto-Fill

rcornish

This site will not auto-fill, I've tried both Safari and Chrome browsers. Any suggestions?

https://subscriptions.zoho.com/portal/gotw3byrevgennetworksllc/login

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1Password Version: 7.6
Extension Version: 7.6
OS Version: 10.14.6
Sync Type: iCloud

ag_ana

Hi @rcornish!

Thank you for reporting this! I was able to reproduce this issue on my machine, so I will open an internal issue so that the developers can look at it and see if there is anything we can do :)

ref: dev/core/core#2404

ag_michaelc

Hey @rcornish! I realize it's been a bit, but I thought you might still appreciate an update. :smile: The sign-in form on this page is in an iframe that has a different URL associated with it — accounts.zohoportal.com — so a Login item with only the URL you mentioned won't fill in this due to the difference in URL. If you add that extra URL, or save a fresh login from that page, it should fill appropriately. Here's what a new item should look like:

rcornish

Thanks!

ag_yaron

On behalf of Michael, you are most welcome :)