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can not login GitHub. [Lost Secret Key]

Little_Enderman
Little_Enderman
Community Member
edited August 2020 in Memberships

Lost my "Secret Key" and can not login to 1password.I know master password. I open GitHub two-factor, now I can not login to GitHub.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Lost my "Secret Key" and can not login to 1password.I know master password. I open GitHub two-factor, now I can not login to GitHub.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Little_Enderman! Welcome to the forum!

    Please see this documentation page for all the ways you can retrieve the Secret Key:

    Find your Secret Key or Setup Code

    I am not sure what the issue with GitHub is, but since GitHub does not require a Secret Key to login (that's just for your 1Password account), I think the issues are separate.

  • Little_Enderman
    Little_Enderman
    Community Member


    GitHub

  • ag_ana
    ag_ana
    1Password Alumni

    @Little_Enderman:

    Thank you for sharing the GitHub screenshot. It looks like you enabled 2FA for that account, so you will need to enter your 6-digit authentication code there. What authenticator app are you using to store your 2FA codes?

  • Little_Enderman
    Little_Enderman
    Community Member

    Now I use 1password. :'(

  • @Little_Enderman

    How can we help?

    Ben

  • Little_Enderman
    Little_Enderman
    Community Member

    Because I lost my Secret Key, I try to login in the same system, but still can not login 1password with out Secret Key. I want to login GitHub, but I enabled 2FA use 1password, What should I do?

  • ag_ana
    ag_ana
    1Password Alumni

    @Little_Enderman:

    Have you tried the suggestions to retrieve your Secret Key?

  • XIII
    XIII
    Community Member
    edited August 2020

    You might be able to restore GitHub access via your verified email address:

    https://docs.github.com/en/github/authenticating-to-github/recovering-your-account-if-you-lose-your-2fa-credentials

    (note: this is all about GitHub itself; no 1Password involvement)

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the GitHub suggestion @XIII :+1:

  • Little_Enderman
    Little_Enderman
    Community Member

    My recovery codes are on 1password, I don't have a fallback number, my security key also on 1password. My verified device not working, SSH token is on my old device(but it broken), personal access token also on 1password, I never use Github account login another account. I can not find my 1password Secret Key, I save lots of password on 1password. So is there any way to find out my Secret Key?(no old device)(no Emergency Kit)

  • Without an authorized device, a copy of the Emergency Kit, or having otherwise recorded the Secret Key somewhere... I'm sorry to say but no, there is not. It would not be possible to access the data in 1Password without the Secret Key. The link Ana posted here outlines the various places in which the Secret Key might be located, but if none of those turn up anything then the only recourse would be to start fresh as outlined in this thread. I'm very sorry to not have a more encouraging answer. :(

    Ben

This discussion has been closed.