Application open during upgrade

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System
System
in Mac
This discussion was created from comments split from: Installing 1Password 7.6 on Catalina 10.15.6 fails.

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  • piavel
    piavel
    Community Member
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    I can't upgrade to version 7.6. At the end of the processus, I receive a message asking to "close the application to continue the installation". I close it. retry . 1Password 7.5 reopen, And still the same message.

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @piavel! Welcome to the forum!

    1Password mini is probably still running in your menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely)? You should be able to complete the upgrade now.

  • piavel
    piavel
    Community Member
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    Wow! Thank you very much. I'm now in version 7.6

  • ag_ana
    ag_ana
    1Password Alumni
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    Thank you for the update @piavel! I am glad I could help :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.