Application open during upgrade

System
System
in Mac
This discussion was created from comments split from: Installing 1Password 7.6 on Catalina 10.15.6 fails.

Comments

  • piavel
    piavel
    Community Member

    I can't upgrade to version 7.6. At the end of the processus, I receive a message asking to "close the application to continue the installation". I close it. retry . 1Password 7.5 reopen, And still the same message.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @piavel! Welcome to the forum!

    1Password mini is probably still running in your menu bar. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely)? You should be able to complete the upgrade now.

  • piavel
    piavel
    Community Member

    Wow! Thank you very much. I'm now in version 7.6

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @piavel! I am glad I could help :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.