not working on myAudi

Hey,

1PX 1.20.0 is not saving the eMail Adress on https://my.audi.com/?target_url=https://www.audi.de/de/brand/de.html
Please take a look on it.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @blaxxz!

    Is this happening on https://identity.vwgroup.io? That's where I am redirected when I click on the Login button on the link you shared.

  • vealpool
    vealpool
    Community Member
    edited August 2020

    Should be right.

    You see this?

  • ag_ana
    ag_ana
    1Password Alumni

    @blaxxz:

    That's the page I see, yes :) Is it that one where the email address is not saved?

  • vealpool
    vealpool
    Community Member

    Yes.
    1PX saves only the Password.

  • ag_ana
    ag_ana
    1Password Alumni

    @blaxxz:

    It looks like 1Password X is saving the email properly for me on that page. I have recorded a video, but it's a bit heavy, so I am not attaching it just yet.

    For confirmation, are you typing your email address in that field, and clicking on the Save in 1Password button? That is the procedure I have followed in my test.

  • vealpool
    vealpool
    Community Member

    I type my eMail and click on Continue.
    Then i type my Password in and save the Login.

  • ag_ana
    ag_ana
    1Password Alumni

    @blaxxz:

    When you proceed to the password page after entering your email, does the form on this second page only show you the password field?

  • vealpool
    vealpool
    Community Member

    Yes it does.

  • ag_ana
    ag_ana
    1Password Alumni

    @blaxxz:

    Thank you for the confirmation. I suspected this might be the case: this would explain why 1Password X is only able to save the password item then: if the login form at that point only has the password, 1Password X can only save the password.

    Can you please try saving the email in the first step, and then updating the Login with the password in the second. That should give you a complete Login :+1:

  • vealpool
    vealpool
    Community Member

    This works fine.

    But is it possible to get this work in one step?

This discussion has been closed.