I just upgraded to 1Password7. I no longer see my credit card information, and I can't open my mini

swerk

I just upgraded from 1Password 6.something to 1Password7. But now my mini won't open. Also when I open my new 1Password7, I don't see the credit card information I had saved in my previous 1Password version. My iMac is using Mac OS Catalina version 10.15.6. I don't know what extension version I have if any, I don't know what sync type I am using. Any help you can provide will be appreciated.

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1Password Version: 7.6
Extension Version: Not Provided
OS Version: OS Catalina 10.15.6
Sync Type: Not Provided
Referrer: forum-search:upgrading to 1password7

ag_ana

Hi @swerk!

Is this the same issue you reported a few days ago here on the forum? You mentioned not being able to open mini in both discussions, so I thought I'd confirm whether this is something new.

swerk

Hi. It's the same issue, but now I've upgraded to 1Password7, hoping that would take care of the issue.

Ben

@swerk

I'll be in touch via email shortly. Let's continue the conversation that way. :) Thanks!

Ben

ref: VQN-53234-677