Lost Master Password
I have a Master Password for my 1Password app on my iPhone. The Master Password used on my iPhone app doesn't work on my MacBook app or online. However, I was just logged in online, I was trying to add my iPhone as a device. I believe I was locked out of my online account and now I can't get back in. Please help.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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It sounds as if you have different setups on each device. The Mac would appear to be set up to use a Master Password you created when establishing your membership. The Phone is likely using a different Master Password, due to it having a Primary vault, which is not part of your membership. After you have moved all of your data to your membership (if not previously completed), you would remove the Primary vault. The 1Password app would then open with the same Master Password.
Do you have a Primary vault on the iPhone? If so, you would use these instructions to remove it. Again only do this once all of your data is within your account.
https://support.1password.com/migrate-1password-account/#ios
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