1Password X Beta 1.22.0 Not Working with Chrome - Chase Bank or Office 365

twtruitt

1Password X Beta auto updated to 1.22.0 last night and this morning I'm having trouble with the two sights I use most.

Chase Bank
I select the account that I want to login to and 1P is not filling in the correct user name and the password field is blank. I have to manually copy/paste username and password into proper fields

Office 365
I always use https://login.microsoftonline.com. username is remembered. password is not automatically entered. I have to copy/paste password and MFA or one-time password manually.

I have closed and re launched Chrome and 1Password and still not working as it should/was.

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1Password Version: 1Password X Beta
Extension Version: 1.22.0
OS Version: OSX 10.15.6
Sync Type: Subscribed

Authority

I second this. 1Password does not prompt to autofill on any website I visit. The 1Password icon does not appear in the login fields. Clicking on the extension icon (or Ctrl+Shift+X) and selecting "Autofil" does nothing. 1Password does at least suggest appropriate entries, so I don't have to go searching. I even went to the websites listed in the release notes as having some sort of fix and none of them did anything at all.

1Password X ver 1.22.0 Beta for Chrome.
Chrome Version 85.0.4183.83 (Official Build) beta (64-bit)
Windows 10 Enterprise Version 2004

nickmcguire

Hey @twtruitt and @Authority,

Neither of those sound very good. Would I be able to trouble you both to grab the extension's logs (instructions for which can be found here, https://support.1password.com/cs/extension-console-log/) and send us an email with them at support+extensions@agilebits.com?

Gibby

Same issue here on 3 different OS's.

ag_ana

What version of the 1Password browser extension are you using on the three OS's @Gibby?

Gibby

1.22.0.beta on all of them. I sent in some logs.

ag_ana

@Gibby:

Thank you! Have you received a ticket number already?

twtruitt

@nickmcguire @Gibby Log created and sent. No ticket number yet

Gibby

@ag_ana no ticket number yet

ag_ana

@twtruitt:

Found it, thank you! We will take a look and someone will get back to your email as soon as possible.

Thank you for your patience!

ref: AQS-26388-182

nickmcguire

Hey everyone,

I believe we've found the issue and have submitted a new version (1.22.1) to resolve it. This should be available for you soon.

Thank you all for jumping in here and helping out.

twtruitt

Yep. It updated to 1.22.1 overnight and all is working as expected this morning. Thanks for the quick turnaround.

nickmcguire

@twtruitt Awesome! I'm happy to hear that things are working again for you.