Is a vault from my closed Apple 1P account still available for restoring Items to new 1P.com account

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blackxacto
blackxacto
Community Member

Although I closed my 1P account w Apple and opened a new account w 1P.com, is it possible to get the Apple Vault from the 1P company backups? Time frame is 5 days ago.

The tech helping me is busy I think, so I'm asking here.


1Password Version: 7.6
Extension Version: Not Provided
OS Version: 10.15.6
Sync Type: 1P
Referrer: forum-search:1P Items backups

Comments

  • @blackxacto

    My colleague Dayton is actively in the process of replying to your email as you posted this. I do apologize but asking in multiple venues to "jump the line" isn't appropriate. From our forum rules:

    Unless requested to do so by a 1Password Team Member, please do not contact us about an issue by multiple support channels (e.g. both the forum and email). Doing so slows down the support process for everyone by causing duplication of effort.

    I know it is frustrating to wait for answers but we're doing the best we can to help you in a timely and efficient manner. I would request that you please not have running threads both here and via email. Thank you for your consideration.

    Ben

    ref: BMW-98616-456

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