1Password 7 on new Mac

pika
pika
Community Member
in Mac

Hi, I recently installed 1Password 7 on a new MacBook Pro. Every time I open the app a popup appears stating that I need to purchase a membership. I tried to purchase a membership but having problems. I think I have a standalone membership but get prompted to enter my secret key. The website states "If you purchased a standalone license for 1Password, then you don’t have a Secret Key, and you don’t need to sign in when you open the app."

Anyway, how can I purchase a membership or renew my licenses so my account is working correctly? Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @pika!

    If you want to sign up for a Membership, you can do so on our website :+1: At the end of the process, you will get your Secret Key so you can login and activate the desktop app :)

  • pika
    pika
    Community Member

    Great--that worked. Thank you!

  • ag_ana
    ag_ana
    1Password Alumni

    You are very welcome @pika! Thank you for the update :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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