Is there a way to find out where my vault is stored?

spartak
spartak
Community Member
in iOS

I have problems accessing my data. 1password is not accepting my master password on iOS. I don't have 1password.com account, I know for sure that my data is stored somewhere on dropbox/iCloud/other external storage.

Is there a way to find out preferences regarding sync type without entering master password on iOS?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @spartak!

    The Master Password is required to unlock the app, and therefore also to access the settings page. We can try to help you with this however: I would like to ask you to generate a diagnostics report from your iOS device and email it to us to support+forum@agilebits.com, so we can take a closer look at how your app is configured.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

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