Problem with letting 1Password make stronger passwords

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abos
abos
Community Member

When I follow the steps as shown in the video on youtube (Change your passwords and make them stronger on your Mac), I encounter a problem when coming to the step where you let 1password generate a password (after copying en pasting the old password) and press on save and fill, it puts the new password in the place of the old password. I tried this with a number of different websites and it happens every time. Am I doing something wrong?

I use 1Password7 version 7.6, browser is Safari 14.0


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @abos!

    Sorry for the inconvenience here! I don't think you are doing anything wrong: we are currently investigating a bug that is causing the exact issue you are describing. Our developers are working on a fix to make sure this starts working again for every website and to make the process even more stable, but at the moment what you are describing is a known issue.

  • abos
    abos
    Community Member
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    Thank you for the quick response. How do I know when the problem is solved?

  • Hi @abos

    When an update is released the release notes will show in the update window. Those notes will outline what is being addressed by the update. :+1:

    Ben

  • abos
    abos
    Community Member
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    OK, thanks.

  • ag_ana
    ag_ana
    1Password Alumni
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    You are very welcome @abos! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.