incorrect autofill password being entered on iphone 11 chess.com app

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WC_Harrison
WC_Harrison
Community Member
in iOS

I'm new as of today and I'm running chess.com's app on my iphone 11 pro max. 1password is entering the wrong password. I've checked the password's consistency between 1passwords' website, plus the app running on my imac, plus the iphone password under settings and all show the correct login for the chess app and if I enter it by hand it works. But when I use 1password to autofill it enters some long password that is incorrect. I tried turning off keychain autofill to no avail. Also I closed and reopened app repeatedly.

1Password Version: latest
Extension Version: latest
OS Version: latest
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @WC_Harrison! Welcome to the forum!

    And thank you for the update, I am glad to hear that things are working as expected once again :+1: I think the issue might have been the confusion between Keychain and 1Password (which is why we recommend only leaving 1Password enabled in the autofill preferences). I think that after disabling Keychain there, and restarting the app, things started working afterwards :)

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