High Battery Usage on Android

1pwsteve

Hi: I saw . this issue was discussed last year: https://discussions.agilebits.com/discussion/109871/high-battery-usage-on-android

I've been experiencing this since I first installed 1password on my LG G6 Android phone, running Android 9. Given its age, the phone's battery capacity has diminished, but it can still last a typical day before needing to be recharged. When I first installed 1password, I could watch the battery level drop rapidly. I thought there might have been malware or some other issue, so I did a factory reset and manually reloaded my apps, without 1password. The battery life was fine. I then installed 1password, and, without the app even running in the background, the battery life is terrible again. It's definitely this app causing the problem. The phone is running version 7.7 of the app.

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1Password Version: 7.7
Extension Version: Not Provided
OS Version: Android 9
Sync Type: Not Provided

ag_preet

Hi @1pwsteve, thanks for reporting this issue!

I'd like to ask you to create a diagnostics report from your Android device: Sending Diagnostics Reports .

Attach the diagnostics to an email message addressed to support+android@agilebits.com.
With your email please include: A link to this thread: https://discussions.agilebits.com/discussion/115939/high-battery-usage-on-android#latest and your forum username: 1pwsteve.

Afterwards we can talk about this in detail and see what could be the cause. :)