Logins not autofilling for team member

pvanburen
pvanburen
Community Member
edited September 2020 in 1Password in the Browser

Hi there, for some reason this user's 1password is not auto filling logins. The extension is installed on Microsoft Edge browser. She's clicking "auto fill" while on the website from the extension - that doesn't work. She's clicking "Go" so the login takes her to the website but it's not auto filling either. Her browser is up-to-date.
The extension seems to be working for all our other team members. What could be wrong? Please help.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @pvanburen! Welcome to the forum!

    Can you please let us know what version of the 1Password browser extension she is using?

    Also, is this happening on every website, or just with a specific one?

This discussion has been closed.