No Face ID iOS 14

mark1sewell
mark1sewell
Community Member
in iOS

Hi, hope someone can help, since iOS 14 upgrade I have no Face ID option. I have checked the Face ID settings and it is enabled in iOS settings and the 1 password app.
Please help!
Thanks
Mark

Comments

  • ag_tommy
    ag_tommy

    @mark1sewell

    It sounds like iOS may be having issues with "Face ID" in general. Have you tried toggling it on and off in the iOS settings app under Face ID and Passcode? I would recommend that first, and while you're in that section, make sure and tap on the "Other Apps" selection and verify 1Password is enabled to use "Face ID". If you haven't restarted the device recently, that can also help.

  • mark1sewell
    mark1sewell
    Community Member

    Thanks Tommy, tried all that already...... can anyone confirm if it is working for them on iOS 14?

  • ag_tommy
    ag_tommy

    Yes, It is working for me. Have you given the device a restart?

  • buyanet
    buyanet
    Community Member

    I can also confirm that Face ID is working fine for me on iOS 14. My phone is running iOS 14.2

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the confirmation @buyanet, I am glad to hear that things are working for you a well :+1:

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