Can't change email address

LarryMcJLarryMcJ Senior Member

When I try to change the email address in my forum profile it asks for my password (understandably) but when I confirm with my forum password, nothing happens and it doesn't change my profile email address. It also doesn't prompt me that I've used an incorrect password...it just acts like it takes the password, but then the confirmation window is still displayed.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_tommyag_tommy

    Team Member
    edited September 29

    Hey @LarryMcJ

    I am sorry for the trouble. We have had a few reports of this, and at the moment it seems to work better if we make the change for whatever reason that may be. Can you submit a support ticket? I wouldn't want you to divulge your email address in the open forum. Feel free to mention me in the email message so it will get routed correctly. I'll be happy to change the email for you.

    [email protected]

  • LarryMcJLarryMcJ Senior Member

    Thanks, Tommy! I'll send it right away.

  • ag_tommyag_tommy

    Team Member

    :+1::)

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