Desktop app doesn't sync changes from the web

rainfactor
rainfactor
Community Member
edited October 2020 in Mac

Hello,

I noticed if I make a change in whatever item (adding or removing) in the cloud vault, either in the web based vault or extension, the desktop app doesn't sync. I left it for hours and nothing. The only way to sync is o close it manually and reopen it.
Is there a way to sync it automatically?

Thank you

Specs:
1Pass 7 beta10
MacOs Catalina

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @rainfactor!

    Sync should happen automatically already, without having to do anything specific. Is sync working fine the other way around? If you add a new item in the 1Password for Mac app, does that sync to the web version?

  • rainfactor
    rainfactor
    Community Member

    Thank you,

    As usual after reporting it now seems to be working. :)
    Not sure why and how but now the sync works both ways. I didn't do anything, not even restarting my computer
    Gotta trust me I did not work well until yesterday :blush:

    Will be monitoring and get back to you.

    Appreciate the quick reply

  • ag_ana
    ag_ana
    1Password Alumni

    @rainfactor:

    Thank you for the update! I am glad to hear that things are working again now :) Please do keep us posted though, we can certainly take a closer look if this keeps happening :+1:

This discussion has been closed.