the admin account is frozen and won't let me log in
Admin_Office
Community Member
Long story short
- I created the 1 pswd account back in 2018
- I made accounts for my co-workers
- I left the company
- Now I'm back and the account is frozen
- I have the admin secret key and password but no luck
- I can access the account from my co-workers login but only so far; cannot get into the admin and figure out why it won't log in
What can be done?
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Referrer: forum-search:the admin account is frozen and won't let me log in
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Comments
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Please reach out to the business support team. They can work with you, and hopefully, come up with a solution to your situation. This will ensure no private details are shared in the open forum. Using the email address associated with your account will be the most effective method and prevent any delays.
business@1password.com0 -
thanks!
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:+1: :chuffed:
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This discussion has been closed.