Autofill Logins from the Gboard suggestion strip not working in Chrome

dkanejs

Hello,

As per: https://app-updates.agilebits.com/product_history/OPA4#v70700009

Autofill your Logins from the Gboard suggestion strip
your Login items will now be displayed above the keyboard instead of in a dropdown menu

This does not work for me when using Chrome browser on Android 11, I only get the dropdown menu.

Is Chrome not supported?

---

Phone: Pixel 3a
Android: 11
1Password: 7.7
Chrome: 85.0.4183.127
Gboard: 9.8.06.328163918-release-arm64-v8a

---

1Password Version: 7.7
Extension Version: Not Provided
OS Version: Android 11
Sync Type: Not Provided

ag_audrey

Hey @dkanejs, great question.

Unfortunately, this issue is due to Autofill not being supported in Chrome. If you would like to use this feature, you can do so in Firefox, DuckDuckGo, Opera Touch, and any apps that support Autofill.

Hopefully that helps clarify, and let us know if you have any other questions!

dkanejs

Ah! Thanks for clarifying @ag_audrey

Last question, is this documented somewhere?

ag_audrey

Hey @dkanejs, since this is still a relatively new feature, we've only documented this in the Release Notes so far.

dkanejs

Thanks again @ag_audrey

Yeah I see in the release notes:

When using Autofill with 1Password in supported apps and browsers

It would be great to document the "supported browsers", or add a note just saying that Chrome is not supported to save others the same confusion I had.

I guess we at the mercy of Chrome devs before we get this!

ag_audrey

Hey again @dkanejs! When you mentioned documentation, I thought you were referring to documentation of the new feature.

Supported browsers are actually listed here: https://support.1password.com/android-filling/#set-up-filling.

In the meantime, please continue to use the drop down menu while in Chrome :)

dkanejs

Perfect, that's exactly what I was looking for.

Thanks again @ag_audrey

ag_audrey

@dkanejs, amazing! Glad I could help.

Let us know if you have any other questions :)