how do I delete 1Password

captcurrent
captcurrent
Community Member
in Mac

I go to move it to trash and I am told it is open although It does not show in any of my process.. How do I get rid of it

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @captcurrent

    We have a guide that may be of help, available here:

    How to uninstall 1Password

    Please let me know. :)

    Ben

  • captcurrent
    captcurrent
    Community Member

    I click on 1 passwords and it says it is already open.. but it does show in any of my active processes

  • Ben
    Ben

    @captcurrent

    I'm unclear from your response if you are following the instructions in the guide I linked. Could you please give those a try? If you are still having trouble could you please let me know which step you're getting stuck on?

    Thanks!

    Ben

  • captcurrent
    captcurrent
    Community Member

    excuse me
    First step is top click on 1Pasasword in Finder

    As is said I get "1password7 is not open any more"

    When I got to move to trash. I get "cannot be moved to trash because it is open"

  • Ben
    Ben

    As is said I get "1password7 is not open any more"

    Could you please post a screenshot of that message? I'm not familiar with that error.

    ▷ How to take a screenshot

    First step is top click on 1Pasasword in Finder

    The first step is to open and then quit 1Password completely:

    It won't be possible to remove 1Password while it is still running.

    Ben

  • captcurrent
    captcurrent
    Community Member

    I finally was able to close 1Passwird by using Force quit. Thanks you for your help

  • ag_tommy
    ag_tommy

    On behalf of Ben you're welcome.

This discussion has been closed.