1PW7 Crash (SIGABRT)

1Password had been running in the background and unused. It crashed unexpectedly.

I have the complete User Report (from Console app) if needed. The crash report header and the reported crash thread 9 is below.

LMK if you need anything else. My OSX is at the latest supported version. And I update 1PW7 whenever it prompts me to do so.

Process: 1Password 7 [46769]
Path: /Applications/1Password 7.app/Contents/MacOS/1Password 7
Identifier: com.agilebits.onepassword7
Version: 7.7.BETA-10 (70700010)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password 7 [46769]
User ID: 502

Date/Time: 2020-10-18 10:59:02.413 -0400
OS Version: Mac OS X 10.13.6 (17G14019)
Report Version: 12
Anonymous UUID: 1A645B7D-80DA-FB13-90C7-1ADC57A0153E

Time Awake Since Boot: 3000000 seconds

System Integrity Protection: enabled

Crashed Thread: 9 Dispatch queue: com.agilebits.db.DatabaseOperationQueue

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 9 Crashed:: Dispatch queue: com.agilebits.db.DatabaseOperationQueue
0 libsystem_kernel.dylib 0x00007fff55e7fb66 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff5604a080 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff55ddb1ae abort + 127
3 com.microsoft.appcenter.crashes 0x000000010f6162d2 uncaught_exception_handler.cold.1 + 24
4 com.microsoft.appcenter.crashes 0x000000010f61536c uncaught_exception_handler + 39
5 com.apple.CoreFoundation 0x00007fff2de266c2 __handleUncaughtException + 770
6 libobjc.A.dylib 0x00007fff55116a41 _objc_terminate() + 91
7 com.microsoft.appcenter.crashes 0x000000010f60a0bf MSCrashesUncaughtCXXTerminateHandler() + 774
8 libc++abi.dylib 0x00007fff53cf17c9 std::__terminate(void (*)()) + 8
9 libc++abi.dylib 0x00007fff53cf1843 std::terminate() + 51
10 libdispatch.dylib 0x00007fff55cf5dcc _dispatch_client_callout + 28
11 libdispatch.dylib 0x00007fff55d0a217 _dispatch_queue_serial_drain + 635
12 libdispatch.dylib 0x00007fff55cfd166 _dispatch_queue_invoke + 373
13 libdispatch.dylib 0x00007fff55d0af0d _dispatch_root_queue_drain_deferred_wlh + 332
14 libdispatch.dylib 0x00007fff55d0ed21 _dispatch_workloop_worker_thread + 880
15 libsystem_pthread.dylib 0x00007fff56046fd2 _pthread_wqthread + 980
16 libsystem_pthread.dylib 0x00007fff56046be9 start_wqthread + 13

1Password 7
Version 7.7.BETA-10 (70700010)
1Password Beta

1Password Version: 7.7.BETA-10 (70700010)
Extension Version: Firefox
OS Version: OS X 10.13.6
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hi @kenj

    Thanks for the report. If this happens again please note the time, and then create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to [email protected].

    With your email please include:

    • The time you noted the problem occurred
    • A link to this thread: https://1password.community/discussion/116389/1pw7-crash-sigabrt#latest
    • Your forum username: kenj

    That way I can "connect the dots" when I see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once I see the diagnostics I'll be able to better assist you. Thanks very much!


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