Upgrade from single user to a family account via App Store

Baserati

I've purchased a single user account from within my app on my iPhone (so basically via the App Store) and I want to upgrade to Family account now.

I already cancelled my single user membership in my iTunes Account, but I can't change the membership.

Could you explain me how I can do this?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_ana

Hi @Baserati! Welcome to the forum!

We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

Baserati

[#UDI-76311-467]

ag_ana

@Baserati:

Thank you! I confirm that I have managed to locate your message in our system :+1: So we don't duplicate the answers, I am going to reply to your email now so we ca continue the conversation there :+1:

ref: UDI-76311-467

Healthy1

I am not certain which membership I need -- can you sign up for one and upgrade it, if need be?

ag_ana

@Healthy1:

Yes, you can definitely do that ;)

Change your 1Password account type