iPad requests Master password, iPhone not

Dancing
Dancing
Community Member
in iOS

Hi,
I am using 1Password on iPhone XR and iPad 2018 (both iOS14). On iPhone I haven‘t been asked to enter the master password for „years“ (face-ID works fine), but on iPad I am asked to type the master password a lot more often than touch-ID worked. Just now when I tried to enter my Amz account via Safari 1P asked for the master password.
Is it a known issue or am I doing something wrong?

Comments

  • fransens
    fransens
    Community Member

    Same problem here

  • ag_tommy
    ag_tommy

    @Dancing

    Please try setting 1Password > Settings > Advanced > Security > Always show lock screen for Password AutoFill on. Also please see if launching the main 1Password application and unlocking there will allow subsequent unlocks via Password AutoFill to unlock with Face ID. Is

  • ag_tommy
    ag_tommy

    @fransens

    Can you please provide more details on your setup and what exactly happens?

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