FaceID doesn’t get re-enabled after entering password through autofill.

After restarting an iOS device, 1password requires that the password be entered once before re-enabling faceid. If I open the app separately and type in my password, it correctly re-enables faceid. However, if I go through the iOS password autofill flow, I enter my password into 1password (seemingly the same auto flow as opening the app separately) but faceid won’t be re-enabled for future uses. Unless I open it separately after a restart, I will have to always enter my password during autofill flows.

Is this due to some iOS limitation? The authentication flow 1password uses during the autofill process looks identical to opening the app on its own.

Comments

  • ag_anaag_ana

    Team Member
    edited November 1

    Hi @JoeBruckner! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question, and that my colleague Brenty is already helping you over there. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and let you continue the discussion via email :)

    ref: FQL-68334-448

This discussion has been closed.