App doesn't get past Unlocked status on an iPad Pro with Smart Keyboard

ind457
ind457
Community Member
in iOS

After recently updating my iPad to 14.1, the 1Password app doesn't get past the "Unlocked" status after I type in the password on the attached Smart Keyboard. The App works after I remove the Smart Keyboard.

1Password Version: Latest
Extension Version: Not Provided
OS Version: iOS 14.1
Sync Type: iCloud

Comments

  • Ben
    Ben

    Hi @ind457

    Thanks for the report. I do see one other customer has reported a similar problem. For them, tapping the on-screen unlock button instead of pressing return/enter on the keyboard worked. Unfortunately we haven't been able to troubleshoot further as none of us here have been able to reproduce the issue with our own keyboards. Please let me know if tapping the unlock button works and we can go from there.

    Ben

    ref: dev/apple/issues#5010

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