touch id

diex68

IPHONE 6S 14.2
1PW 7.7
I USE TOUCH ID TO ACCESS MY PHONE
THERE IS NO INDICATION THAT TID IS WORKING ON 1PW
WHEN I ACCESS THE APP I ONLY HAVE AN OPTION TO SIGN IN, NOTHING ON THE LOGIN SCREEN FOR TID
ITS ENABLED.. I DISABLE IT, I RE-ENABLE IT, I LOCK THE APP, I CLOSE THE APP, I GO BACK IN, SAME THING NO PROMPT OR ANYTHING REGARDING TID. REPEAT THE PROCESS, IT DOESNT WORK. THIS FEATURE HAS ALWAYS BEEN FLAKY. I CAN TRY UNINSTALLING AND ALL THAT, PERHAPS YOU CAN FIX IT. I HAVE BEEN PAYING FOR THIS APP FOR A FEW YEARS NOW, I LIKE IT, I WISH I COULD USE TOUCH ID CONISISTENTLY. THX

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:touch id

ag_ana

Hi @diex68! Welcome to the forum!

Can you please make sure that Touch ID is enabled in the iOS settings, in addition to the 1Password app? This documentation page has the instructions to configure both:

Use Touch ID to unlock 1Password on your iPhone or iPad