Chrome extension problems

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supercollier
supercollier
Community Member
edited November 2020 in Mac

Desktop app v 7.7
chrome extension latest from store
Mac OS big sur

Just after updating both the desktop version and the mac OS, my chrom extensions no longer is working. It tells me I need to install the desktop app (which is installed). I tried reinstalling the extension but the issue persists.

Is this a known bug? Or does anyone have an idea onhow to fix this?

Thanks in advance

1Password Version: 7.7
Extension Version: 4.7.5.90
OS Version: 11.0.1
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @supercollier! Welcome to the forum!

    This can happen in certain cases after an update, either of Chrome or of 1Password. Can you please quit Chrome completely, quit 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch both?

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