https://idbroker.webex.com/idb/saml2/jsp/doSSO.jsp

1Password X is not coming up on the user login prompt at the Cisco WebEx login URL. Tested on Chrome and Firefox.


1Password Version: Not Provided
Extension Version: 1PasswordX 1.22.3 on Chrome
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_anaag_ana

    Team Member

    Hi @noqued!

    Can you please double check the URL? This is what I see if I try to visit it:

  • Sorry. You're totally right. This is the URL I get redirected to.

    The original URL is this:

    https://axianses.webex.com/webappng/sites/axianses/dashboard?siteurl=axianses

    It then redirects to the one I sent earlier, which is the Cisco WebEx Single Sign On. It uses multiple redirections throughout the login process.

    Cisco makes a different splash page for every customer, so watch out for differences among them. For example, this is the login URL for WebEx for another organization:

    https://es-orange.webex.com/webappng/sites/es-orange/dashboard?siteurl=es-orange

    There may be different attributes in the webs/fields, but the login process is always the same.

  • ag_anaag_ana

    Team Member

    @noqued:

    Thank you! I have tested the login form, and the 1Password X inline menu is showing up for me in the first site:

    But it does not show up on the second, which has a completely different login form, as you said. Is 1Password not showing up on either login form for you?

  • Hi @ag_ana,

    Actually, I only have credentials for the first one (axianses.webex.com). The second link I provided was just an example of another organization's WebEx site, but the one I use and the one I'm having trouble with is the first one.

    I've been doing some tests and found out that 1Password X is working on a personal macOS computer at home, but it's not working on my Linux laptop at work. I use the same browser on both (Chrome). On the mac, 1Password X comes up without trouble, but on the Linux version of chrome, it doesn't. Even if I manually select "Show 1Password" from the contextual menu, it doesn't work either.

    I'm using:

    • Ubuntu 20.04.1 LTS
    • Gnome 3.36.3
    • Chrome 86.0.4240.193 (64-bit)

    Thanks. Regards,

    Diego

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