Two-Factor Authentication screen displays “Confirm Code”

lizshort
lizshort
Community Member
in iOS

When I launch the app on another iOS device, a Two-Factor Authentication screen displays with a field that appears to be requesting entry and underneath the words “Confirm Code” is displayed. The only options I have is to click “Not Now” at the top left of the screen or to enter either a code or password. I am unsure how to obtain this. Until I re-authenticate, the 1Password account is offline on this device. Please help.

1Password Version: 7.7
Extension Version: Not Provided
OS Version: iOS
Sync Type: Not Provided
Referrer: forum-search:Struggling to confirm a code

Comments

  • lizshort
    lizshort
    Community Member

    I’ve just realised that I have my account secured with 2 Factor Authentication on my principle iOS device, so all I needed to do was to launch my authentication app, Authy, and generate a 6-digit code. D’Oh! Apologies.

  • ag_ana
    ag_ana
    1Password Alumni

    No worries @lizshort, thank you for the update! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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