Empty backup

System
System
in Mac
This discussion was created from comments split from: Export to Zero size.

Comments

  • anonymess
    anonymess
    Community Member

    I have the same problem. Using 1Password7 v7.7 I select a vault, use File > Export > All Items, enter my password, select a folder (on an SD card but that is unlikely to be relevant), leave default filename and selection of .1pif, click save.
    1Password creates a folder _ 2020-11-27, 11_23 am (61 items)
    which contains a file of zero length:
    -rwxrwxrwx@ 1 myuser staff 0 26 Nov 11:34 data.1pif

    Looking back at backups run in August I see the same thing happened - zero-length files.

    Furthermore, the advice on 1Password's page here: https://support.1password.com/backups/
    refers to an option File > Backup and there is no such menu option on this version on the Mac.

  • anonymess
    anonymess
    Community Member

    Just to confirm, I have the same issue. As the .pif option currently creates zero-length files (reported in another thread), my next attempt was to save as .csv - but this option cannot be selected. I hope the bug is fixed quickly.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @anonymess!

    For the moment resizing the save dialog gets the pop-up to work again. I saw that there is an open issue internally so our developers are already aware of this. Hopefully there will be a fix soon ;)

This discussion has been closed.