Webpage requires Drag&Drop of Credentials

AustriaXXL
AustriaXXL
Community Member

Hi,
just wanted to login https://connect.garmin.com/signin/

1PW suggests the correct item

But the credentials are not filled automatically
I have to revert to "copy&paste" respective "drag&drop" to login...

Might this be a webpage specific bug?

Suggestions are welcome 8-)

Regards,
Thomas


1Password Version: 1Password 7 Version 7.7 (70700015) 1Password Store
Extension Version: 7.7
OS Version: MacOS Big Sur (11.0.1)
Sync Type: Dropbox

Comments

  • Boomer49
    Boomer49
    Community Member

    Hello Thomas

    Here are a couple of things you may wish to try which have worked for me.

    1) When you are taken to the logon page & it is not auto filled with the required info try clicking on the user name cell....it may then fill both the username & password.

    If that does not work try this

    2) When you are at a unfilled logon page open 1PW mini.......At the top left column it should show suggestions.
    If the suggestion is for the site you are wishing to log onto click the suggestion......twice.
    In the top right hand column it should now show the Autofill button.......click it & hopefully it will then fill the username/password stuff.

    Good luck!

    Paul

  • AustriaXXL
    AustriaXXL
    Community Member

    Hi @Boomer49 , thank you for the hints.

    The result is negativ.

    By the way if it would work, with procedure #2 it takes a longer time to log in as with "drag&drop".... :)

  • Boomer49
    Boomer49
    Community Member

    Sorry to hear.

    However there may be light on the horizon.

    In a new beta version of 1pw, there is a reference to a autofill fix, it says:

    "Resolved an issue preventing autofill from working on certain sites. {!4012}"

    Heres hoping

  • AustriaXXL
    AustriaXXL
    Community Member

    Hello @Boomer49 ,

    great, maybe the solution is comming soon.

  • ag_ana
    ag_ana
    1Password Alumni

    @AustriaXXL:

    Our developers were looking at this website recently, so hopefully they will have an update soon ;)

  • AustriaXXL
    AustriaXXL
    Community Member

    Dear @ag_ana , thank you - good news are always welome 😀.
    Wish a nice & healthy sunday!

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you @AustriaXXL, to you too! :)

This discussion has been closed.