Single subscription -> family, can't "signout" in iOS
I have a subscription. I'm moving to my partner's existing family subscription. I successfully copied my items over to my new vault on the family subscription. In the process, I added the family account--now I am signed into both accounts on my iPhone and can't get my iPhone to forget my single subscription. The "signout" option for the vault is grayed out.
Do I need to wipe all the information from my iPhone and start the app from scratch?
1Password Version: 7.7
Extension Version: Not Provided
OS Version: iOS 14.2
Sync Type: 1password.com
Comments
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Hi @bmcfarlane!
Resetting the app is a solution, but it should not be necessary: the Sign Out button should be selectable. Are you currently under 1Password Settings > 1Password.com accounts on this iOS device?
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That was probably where I hadn’t looked. I was trying under “vault,” which had sign out grayed out. I ended up wiping the data. All’s well now. Thank you very much!
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You are welcome @bmcfarlane! If you have any other questions, please feel free to reach out anytime.
Have a wonderful day :)
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