No Touch ID on new iPad Air 4?

EddieA
EddieA
Community Member
edited December 2020 in iOS

I got a new iPad Air 4 recently and I cannot get it to prompt me for Touch ID. I’ve set the Touch ID in Security to on, but every time I start 1Password it only prompts for keyboard entry. What can I do to get it to use Touch ID?

DISREGARD! As soon as I posted this, tried again and it now works. Of course. Lol

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @EddieA! I am glad to hear that Touch ID is now working again. Sometimes posting here in the forum is enough to get things sorted out :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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