Wrong item count
Comments
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The item count is missing or incorrect at the top level, and only the top level, of my three categories of tags. All of the sub-levels are correct. This had always been fine, for a long time, until recently.
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Hi, Ana.
I mean at the outermost level. As when a tag is created that is not "beneath" any other tag, although it may have many other tags "beneath" it. That is probably the wrong terminology. I hope you understand. Another way to look at it is when a user makes his very first tag, then that tag is at the top, or outermost, level.
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Sure! I took a screenshot, but how do I submit an attachment, here?
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My "Insert an image" icon isn't working right. It won't pop up the little menu like you show. I am able to drag my screenshot over, but it becomes huge and takes over the screen and I can't get back to this Comment box to forward it to you.
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Wait a minute! Now it's working, after I logged out and back for the 2nd time. Here is my screenshot. You'll notice my "Logins" tag shows no item count (ie, zero) when it should be 397, my "Secure Notes" tags shows an item count of 1 when it should be 66, and my "Passwords" tag shows an item count of 1 when it should be 36.
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You'll notice my "Logins" tag shows no item count (ie, zero) when it should be 397, my "Secure Notes" tags shows an item count of 1 when it should be 66, and my "Passwords" tag shows an item count of 1 when it should be 36.
Are all of your items also tagged with those values? The item count in the TAGS section will only update if you manually add, for example, the "Secure Notes" tag to all your secure notes.
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Yes, the items are tagged with the values shown. My tag named "Logins" does actually have 397 tags (items) associated with it, and my "Secure Notes" tag actually has 66 tags associated with it, and finally my "Passwords only (no URL)" tag does have 36 tags associated with it. I'm attaching a screenshot that shows the outer tags expanded. Also, until a few weeks ago the item counts displayed properly; they just disappeared one day.
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Ana, I sent the screenshot showing my expanded main-level tags, showing the incorrect item counts. Do you have further thoughts about it?
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Why hasn't anybody commented further?
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Yes, I am using child tags that are nested. (See the 2nd screenshot I sent you, which you are not displaying here.) What difference should that make? Why are the item counts for these nested tags not displayed at their upper level? If they will not be, it means that the "item count" is unreliable, almost useless. The item count did work beautifully the first few weeks after I installed 1Password 7.
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