Cannot add Photo from Camera Roll

wavesound

When I go to add a photo from my camera roll to 1Password, it shows up as a “deleted file” and does not attach after I save the item.

1Password has access to all photos on my iPhone.

Is this a known bug?

iOS 14.2, 1Password 7.7

wavesound

Here is a screenshot.

ag_ana

Hi @wavesound!

There might be a bug here, which can appear in certain situations where multiple vaults are used. Can you please check this post from my colleague Ben to see if you also are in this scenario?

amyfaucher

Hi there. I am trying to link a photo of a membership card to the item. Each time I try to do it, I am able to Add New File, but then it shows up as (deleted item). What am I doing wrong?

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1Password Version: 7.7
Extension Version: Not Provided
OS Version: ios 14.2
Sync Type: Not Provided
Referrer: forum-search:after adding related item it shows up as deleted item

wavesound

It looks like I may have been affected by this bug. Do you know when it will be fixed?

Ben

Hi folks,

At this time the best I could recommend would be to adjust the 'vault for saving' as appropriate. I do not have an estimate on when that will not be necessary; my apologies for any inconvenience.

Ben

wavesound

@Ben

It has been over a year since this bug was discovered...what's going on?

ag_tommy

As Ben mentioned, we do not have an estimate on a resolution.