Cannot add Photo from Camera Roll

wavesound
wavesound
Community Member
in iOS

When I go to add a photo from my camera roll to 1Password, it shows up as a “deleted file” and does not attach after I save the item.

1Password has access to all photos on my iPhone.

Is this a known bug?

iOS 14.2, 1Password 7.7

Comments

  • wavesound
    wavesound
    Community Member

    Here is a screenshot.

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @wavesound!

    There might be a bug here, which can appear in certain situations where multiple vaults are used. Can you please check this post from my colleague Ben to see if you also are in this scenario?

  • amyfaucher
    amyfaucher
    Community Member

    Hi there. I am trying to link a photo of a membership card to the item. Each time I try to do it, I am able to Add New File, but then it shows up as (deleted item). What am I doing wrong?

    1Password Version: 7.7
    Extension Version: Not Provided
    OS Version: ios 14.2
    Sync Type: Not Provided
    Referrer: forum-search:after adding related item it shows up as deleted item

  • wavesound
    wavesound
    Community Member
    edited December 2020

    It looks like I may have been affected by this bug. Do you know when it will be fixed?

  • Ben
    Ben

    Hi folks,

    At this time the best I could recommend would be to adjust the 'vault for saving' as appropriate. I do not have an estimate on when that will not be necessary; my apologies for any inconvenience.

    Ben

  • wavesound
    wavesound
    Community Member

    @Ben

    It has been over a year since this bug was discovered...what's going on?

  • ag_tommy
    ag_tommy

    As Ben mentioned, we do not have an estimate on a resolution. :frown:

This discussion has been closed.