Fill login not working on Slate.com

benmattison

Not sure when this started, but as of today, I can't get 1Password to fill username and password on Slate.com, on any computer and in Safari, Chrome, and Firefox. When I type the Fill Login keyboard shortcut, nothing happens. If I click on 1Password in the browser toolbar, it shows the Slate login but nothing happens when I click on it. Same thing if I click on the inline tool in Safari. Something keeping 1Password from recognizing the fields?

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1Password Version: 7/7
Extension Version: 4.7.5.90 (in Chrome)
OS Version: 10.14.6
Sync Type: 1Password

ag_ana

Hi @benmattison!

Thank you for reporting this! I was able to reproduce this issue on my machine, so I will open an internal issue so that the developers can look at this :)

ref: dev/core/core#3885

benmattison

Just updating this to say that autofill still doesn't work on slate.com in 7.8

ag_ana

That's right @benmattison, the fix has not made it into the latest update.

hhollick

Still not working as of vision 7.8.1.

ag_yaron

Hey @hhollick ,

Can you please try our latest beta version, alongside creating a new login on this website and see if it works properly?
You can get the latest 1Password beta here: https://support.1password.com/betas/

If you'd like to go back to stable afterwards, simply download and install the stable version: https://1password.com/downloads/

hhollick

I installed 7.8.2.BETA-0 (build #70802000). No luck. It still will not populate the ID and password fields at slate.com

ag_yaron

Hey @hhollick ,

Just to make sure we're on the same page, I made a video recording showing one of my tests on this website: http://recordit.co/afWUUNj9iH

I tested it in Chrome and Safari, both of which autofill the page correctly.
If things still don't work for you, please try disabling any and all other extensions in the browser except for 1Password and see if that helps.

bjtalerico

Doesn't fill in for Airbnb, either.

ag_yaron

Hey @bjtalerico ,

Every website can have its own autofilling issues so it is best to open a new discussion of your own :)
Before you do that, please try saving a brand new login for it by deleting the one you already have from 1Password, then type in your username and password manually in Airbnb's website and save it as a new login, then check if the new login works properly.

benmattison

@ag_yaron @hhollick Original poster here. When I followed the steps in the video, it worked for me. After deleting the existing login, I saved it with the beta extension in Chrome. It now works in both Chrome and Safari. Thanks!

ag_yaron

I'm very glad to hear it @benmattison :+1:

hhollick

Deleting the old logins and creating a new one did the trick on slate.com!!

ag_ana

Thank you for the confirmation @hhollick :)