Locked too often (iPad)

pixycz
pixycz
Community Member

1 Password logs me out and requires the master password too often. I'm using touchID to unlock and master password should be required after device restart only – but it's much more often, randomly I guess.

Additionally, if I enter master password in browser/plugin, 1Pwd is unlocked only temporarily and on the next attempt, I have to enter master password again, over and over. If I unlock the main app, but don't do a specific action in it (or maybe I'm not using it long enough, I still didn't get the pattern), it's also locked immediatelly.

My master password is quite long, I want it strong and safe, so typing it on touch devices is pretty demanding. To be honest, this is the most annoying issue in 1Pwd, and it bothers me so much, that I'm considering switching to another password manager app – just because of this behavior. Please, can I disable this auto-lock completelly? Between device restarts I'm fine with the touchID only, and don't want such random log-outs.


1Password Version: 7.7
Extension Version: Not Provided
OS Version: latest
Sync Type: Not Provided

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