registered yubico 5 NFC for 1password account as 2FA, but not working (errors, incorrect password) -

maheshayyala70
maheshayyala70
Community Member
edited December 2020 in Mac

Yubico 5 NFC key registered for 1 password successfully. When I try to login in using the chrome/firefox plugin or 1password 7 desktop for imac running big sur, errors out with an incorrect password, forcing me to type the password..what needs to be done to fix?


1Password Version: x
Extension Version: 1.22.3
OS Version: OSx 11.01
Sync Type: icloud
Referrer: forum-search:imac

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @maheshayyala70! Welcome to the forum!

    What does the error message say exactly? Can you post the entire message, or a screenshot of it? Thank you!

  • maheshayyala70
    maheshayyala70
    Community Member

    Hello, getting the following error ..i am not able paste the picture in the comment..

    Error is incorrect master password

  • ag_ana
    ag_ana
    1Password Alumni

    @maheshayyala70:

    Can you please upload the screenshot with the image upload feature of the forum?

  • maheshayyala70
    maheshayyala70
    Community Member

  • ag_ana
    ag_ana
    1Password Alumni

    @maheshayyala70:

    Thank you! Are you perhaps trying to use the Yubikey itself to enter your Master Password? Because if I am not mistaken, the Yubikey would need to be used after you have entered your Master Password as usual, as a second factor, rather than as a replacement for the Master Password itself.

This discussion has been closed.