Hi support and community folks -
I'm supporting a Business Account client who installed (incorrectly) the US version, then the family version, then the Canadian version...now everything seems to be confused. Existing password works on the Web, but installing the App on desktop fails, and the extension on Edge fails to "light up". And that's only one of three PCs she uses. Hoping that the other two are "cleaner".
I'm thinking this needs a full clean back to "nothing" and then a full - proper - reinstall of the corporate 1P and then the family 1P. Is there any guidance as to how to clean this mess up? (regedit?)
1Password Version: 7.6.785
Extension Version: Not Provided
OS Version: Win 10 current
Sync Type: Not Provided